The Ultimate Visitor Management System

Simple, Effective, easy to use, and highly configurable visitor and contractor management, employee desk booking and office capacity management, parcel management, and vLOBBY — all on one secure system.

PurelyTracking is delivering a superior visitor experience with vlobby, an industry-leading solution that reduces your security and compliance risk while improving your organization’s brand. With intuitive check-in kiosks and a variety of options including parcel management, the app allows you to create a safe and seamless experience for all occupants from invitation to departure.

Switch to PurelyTracking for smooth and organized visitor management

1. Visitor & Lobby Management

   Welcome guests with a fully personalized digital check-in process and virtual lobby support that creates a memorable first impression.

2. Face Recognition

   Visitors can add their facial recognition details when their photo is captured for the first time, to make check-out and subsequent check-ins faster and more secure.

3. Pre-registration & Send Invitation Alert

   Easily see upcoming visitors and identify busy periods. A central view of pre-registrations can help you and your visitor experience team prepare appropriately for every guest. For secure sites, having access to view approved visitors in the portal can streamline the process when they arrive.

4. Manage your office’s incoming deliveries

   • Quickly scan your packageUsing vLobby Delivery app, Scan your package and gather package details.

     vLobby Delivery app will automatically detect and notify the owner using text or email to let them know to pick up their package.

     vLOBBY deliveries make it easy for an owner to find and sign the package.

    

    

5. Make conference room booking easier

   vLOBBY is designed to help managers to book meeting room access different office locations and time zone.

   The weekly dashboard shows instant meeting room availability and users can book a meeting room in just 2 clicks.

6. Enhance Security

   The Front desk is your first line of defense when it comes to protecting your team and property.

 

Top 5 Reasons for Bad Visitor Experience

1. Physical Check-in Process

The old days of “line up and wait” are gone. Hotels are a great example of the new and improved check-in processes. From a completely customized greeting to checking in “at your leisure,” guests at hotels, businesses, and beyond are experiencing a spectrum of approaches mixing new technology with exemplary customer service.

Individual kiosks or iPads connected to visitor management software provide visitors a self-service method of checking into your facility and can help with the little details that so often make the experience less enjoyable. Upon arrival, an email, text message, or Slack notification can be sent directly to the visitor’s host, and a visitor badge can be printed automatically. Once their visit is complete, the visitor can also check out using the kiosk or iPad, eliminating the need for an employee to complete this task.

2. Low Security

The 2018 Identity Fraud Study released by Javelin Strategy & Research found that in 2017, 16.7 million Americans were victims of identity theft, up from 15.4 million in 2016. And nearly 2 million Americans are victims of workplace violence each year, which includes everything from physical attacks to threats, harassment, and intimidation. The traditional pen-and-paper sign-in sheet just won’t cut it when it comes to protecting your employees, guests, and property.

But maintaining security without inconveniencing your clients is a challenge. Technology can help you achieve that balance. Plus, it offers additional benefits like managing visitor documents and receiving immediate alerts for unwanted guests.

3. Bad Reception Etiquette

Receptionists are the first and last ambassadors for your company — and they have the ability to make or break a visitor’s opinion of your company. Help your receptionists offer a consistently positive impression by reinforcing etiquette. Here are a few things to consider.

Dress code.  A uniform or uniformed clothing creates a professional look tailored to your company brand and culture. The Hilton Sydney Hotel Sydney in Australia also includes a full-length mirror next to their employees’ door to promote pride in their appearance.

Scripted greetings. Welcoming words literally set the tone for a client’s visit. A salutatory script should include a friendly greeting, acknowledge the visitor’s value, identify the person speaking and offer assistance. And most importantly, it should sound genuine.

Require regular training. Being on the front line can be intimidating. Make sure receptionists understand your company values, brand, and approach by investing in regular training. This will give them the confidence to interact with any client who walks through the door.

Automate.  Eliminating time-consuming paperwork reduces interruptions for front-office staff and unchains your receptionist from the front desk. This helps your receptionist create a more engaging experience for your client.

 

4. Pre-Visit Communication

The interactions you have with a guest before their visit are just as important as their experience in the office. Why not start to establish a positive relationship with your guest before they even enter the building?

With visitor management software, all of your visitor’s information is easily accessible and archived, which allows employees to stay on top of any documents or details that should be sent over to guests ahead of time. This not only creates a more personalized experience, but it also helps make the visit a more productive experience.

5. Staff Management

Managing staff is itself a big problem, especially in 24*7 working hours, in different shifts and timezones. A timeclock software can easily eliminate this problem. We are providing this functionality in Our Visitor Management Software.

The following function can improve productivity

• Check in and Check-out with a single click via PurelyTracking Mobile App or Desktop.
• Managers can geofence the job location on the Time Clock app, allowing employees to check-in and check-out only at the premise.
• Company can set, increase, or decrease the perimeter on the app for accurate time tracking
• Calculate attendance and generate payroll sheet.

Conclusion

Creating a first-class visitor experience for your guests should be a priority for your business. New advances mixed with timeless practices can produce a positive encounter for each visitor. With a first impression that is efficient, personal, and secure, new clients and potential employees will definitely be saying hello more than once.

Looking for an intelligent visitor and lobby management solution?

PurelyTracking “vLOBBY” Smart Office Solution automates business workflows, enhances employee and visitor experience. vLobby is a customizable web and mobile-based visitor and lobby management system that manages visitors at the office. It’s an intelligent digitized service with self-check-in check-out, offering a seamless paperless experience. Now no more maintenance of visitor logbooks and no more unattended visitors at the front desk.

Try it Free – https://www.purelytracking.com/try-it-free